Datacenter Operations Engineer AST (39724)

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Server and Storage related responsibilities: 

• Provide 2nd level support for the server and storage environments in Autoliv globally

• Manage and monitor server and storage infrastructure 

• Install, configure, test and maintain operating systems, application software and system management tools 

• Proactively ensure the highest levels of systems and infrastructure availability by monitoring, troubleshooting problems and outages, scheduling upgrades, collaborating with ALV IT Infrastructure teams on systems optimization. 

• Participate in the establishment of server and storage environments in new or existing Autoliv location following standards and procedures developed by ALV IT Infrastructure Teams. Backup system related responsibilities: 

• Provides 1st/2nd level support for all Backup systems - Backup Server/Client configuration - Restore operations - Disaster recovery testing Maintains documentation and assists 1st level support team in building and maintaining a proper knowledgebase

• Work to manage the client data center (global DC and site server rooms – server, storage, backup/restore, Citrix, VM, etc.) environment in accordance with company best practices 

• Follow agreed processes, internal procedures, SLAs and OLAs 

• Achieve KPIs 

• Respond to incidents and requests within the company ticketing system, providing resolution according to the SLAs and OLAs

• Works closely with L1 and L3 support teams to provide end user support. 

• Participates in IT projects to implement Datacenter, server, storage, etc. related solutions 

• Works with Engineering (L3) to transition solutions to the operations team and create operational documentation. 

• Custom reports related to AD and Software according to Autoliv requirements 

• Works with GPOs according to the Autoliv standards for modifying infrastructure parameters 

• Daily operations related to drivers and OS installation, software distribution • Handling network services: DHCP, DNS 

• Provides technical support related to developing and testing the datacenter, server, storage, Citrix, VM, backup/restore, etc. environment in order to improve it. o Knowledge and ability to support Active Directory in an enterprise environment: User Management, group membership, Group Policy Administration and troubleshooting, Domain Controllers, etc. o Knowledge about network services (DHCP, DNS) o Integration with Employee Central 

• Engineering Bachelor Degree (in related to Electrical, Electronic, Computer Science.) or similar education 

• Nice to have past Experience in activities related to the position 

• 1-3 year of experience in: o IT o Preferred in Client Technologies

• Knowledge of: a) Active Directory b) Client Technologies c) Mobility technologies

Información adicional

  • Estado remoto

    Completamente remoto

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Autoliv Tijuana 2 (AST2)

22056 Tijuana Direcciones 1-619-662-8000 Ver página

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Nos esforzamos por salvar más vidas y prevenir lesiones graves, y nos enfocamos continuamente en la calidad, la confianza y la seguridad para nuestros clientes, la estabilidad y el crecimiento para nuestros accionistas y empleados, además de ser sostenibles y ganar confianza dentro de nuestras comunidades.

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