Customer Planner (Tj, Mx)

Customer Planner is a critical role within the organization. This position requires a self-driven person, that will need low supervision and that is able to obtain information by going to the source.
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Responsible for filling customer orders to assure shipping correct quantity at the right time. Identify demand variations to stablish safety stock strategies. Interact with customers to obtain information to improve planning strategies. 

Maintain inventory within defined target, maintaining continuous flow of material by maintaining Customer OTD schedule. Minimal or non-existent premium freight due to planning related issues.

• Customer Window 24*7 (OEMs & Depots) 
• Customer Portal Tickets
• Shippers creation
• Customer coverages (on hand inventory vs customer Demand)
• Weekly Demand Analysis (Customer's Demand variation)
• Auto-Release & JDE set up's
• JDE Planning parameters (freeze fence, planning fence & LRF)
• Customer OTD
• NCEs follow up (8D)
• Eng Changes & Build Out follow up (Leader)
• Planning Projects
• Weekly and Quarterly sales projection
• Rates vs Sales graph (Review it with Production Planner)
• MRB Depot follow up
• Depots returns

  • Deeply understanding of logistic fundamentals and how supply chain interacts, finished product and raw material.
  • Excel skills.
  • MRP concepts knowledge Able to understand BOM’s


English 90% written/spoken, able to negotiate and provide feedback during arguments.

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Autoliv Safety Technology

Aguila Coronada 2000
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