Customer Quality Engineer, AST
Quality Engineer
What you’ll do:
• Coordinate and participate in meeting of customer complaints, also monitoring implementation of corrective actions and verify effectiveness.
• Prepare gather production team the final reports of corrective actions defined to solve a problem reported by the customer, example: 8D, 5P or Part analysis reports.
• Coordinate necessary activities with team of materials, production, process audits and out coming audits to guarantee the actions of contention. Mainly of product that has been delivered of the plant (In transit, Depot and customer depot).
• Monitoring status of containments in Depots and customer depots, as well as follow of inspection reports of inspection, receive and payment of invoices.
• Be main contact with external customers in case of quality items a support in dotted line to customer quality manager.
• Elaborate quality alerts at the moment of receive customer complain.
• Coordinate return of defective parts of customer and assure the analysis of them with the multifunctional task.
• Coordinate with technical center the activities of guaranties: Investigation, corrective actions and response to customer.
• Assure customer approval related to PPAPs and engineering change.
• Responsible of monitoring and react about the customer’s evaluations of customer. (Customer Scorecard), Negotiate NCEs, and coordinate customer visit, etc.
• Responsible to create audits of specific requirements of customer specifics (Customer Specific Requirement Audits) and assure the following and achievement, also to upload in data base accordingly annually or each time that happened an update.
• Responsible of provide correct information within time to QSR report. (NCE's and rejects numbers).
What is required:
Functional Competencies
• Monitoring and analysis data of process audits and statistical process controls and define the corrective actions.
• Problem solving tools.
• 8Ds methodology.
• Process engineering
• Production supervisor.
What’s in it for you:
•Attractive compensation package
•Recognition awards, company events, family events, university discount options and many more perks.
•Gender Pay Equality
Autoliv is proud to be an equal opportunity employer. Autoliv does not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identify and/or expression, age, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Autoliv does business.
- Function
- Calidad
- Ubicaciones
- Autoliv Tijuana (AST1)
Autoliv Tijuana (AST1)
Lugar de trabajo
Nos esforzamos por salvar más vidas y prevenir lesiones graves, y nos enfocamos continuamente en la calidad, la confianza y la seguridad para nuestros clientes, la estabilidad y el crecimiento para nuestros accionistas y empleados, además de ser sostenibles y ganar confianza dentro de nuestras comunidades.
Customer Quality Engineer, AST
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