IT Operations Advanced Engineer

What you’ll do:

Supports local infrastructure and local plant users. First level support to any Infrastructure issue, escalate to Service Desk or proper support group in division or global teams. Provides continuity to Service Desk. Maintain IT Standards aligned and up to date. Support division and global groups during projects implementation. Monitor, attend, follow up and Close Local Incidents and Requests based on ServiceDesk KPIs. Manage, follow up and close Local, Division and Global project or task assigned. Create Weekly and Monthly Infrastructure KPI Reports. Create Action Register when need it and follow up. Manage IT budget to support local Infrastructure. Follow up activities coordinated by Local IT Supervisor. Maintain smooth operation of Local Area. Plan, evaluate, and coordinate installation and/or configuration of hardware, software and/or network. Drive solutions based on future needs or current situation to optimize performance and cost. Maintain Network Site Documentation Updated. Manages the Local Disaster Recovery Plan. Responsible of monitor Local Infrastructure using all available Monitoring Tools. Coordinate third-party maintenance for Local Infrastructure. Manage Infrastructure Lifecycle.

What is required:

Computer science or information technology degree.

IT knowledge on the following application and hardware:

Server and storage devices

Network devices

Windows OS

Desktop and laptop

Barcode and laser printers

Handheld devices

Network configuration (wire & wireless)

What’s in it for you:

•Attractive compensation package

•Recognition awards, company events, family events, university discount options and many more perks.

•Gender Pay Equality

Autoliv is proud to be an equal opportunity employer. Autoliv does not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identify and/or expression, age, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Autoliv does business.